HELP CENTER

KCMT Trading LLC is your go-to online source for quality tools, electronics, home goods, as well as business and repair services—all curated, affordable, and fast-shipping from the U.S.

Nope! We’re 100% online—but we ship fast and offer pickup for select services in New Jersey.

We’re based in Sayreville, New Jersey. All our operations, fulfillment, and repairs and Integration services are handled right here in the U.S.

Most orders are shipped within 1–3 business days. Standard delivery takes 3–10 business days depending on your location.

Yes! Expedited shipping is available for most items during checkout.

Currently, we only ship within the United States for 90% of our products. International shipping is coming soon. 🙂

You have 30 days from the delivery date to return items in unused condition. No stress—just contact support@kcmtradingllc.com to start a return.

Yes! We repair phones, consoles, and electronics. Note that these services are available only locally in New Jersey. Book your service here.

If you can add it to your cart—it’s in stock and ready to ship.

Custom-made items, digital downloads, and certain health-related products are not returnable unless damaged or defective.

We offer both! Each listing clearly states if an item is new, open box, or professionally refurbished.

We accept Visa, MasterCard, American Express, PayPal, Apple Pay, and Google Pay.

Absolutely. Our site uses SSL encryption and secure third-party payment gateways for your protection.

Yes! You can buy digital gift cards here for instant delivery to friends or family.

Email us at support@kcmtradingllc.com ASAP. If your order hasn’t shipped, we’ll cancel or update it right away.

Email us within 48 hours with a clear photo or video proof, and we’ll send a replacement or issue a refund. No games.

Email: support@kcmtradingllc.com

Phone: (732) 850‑8336

Support Hours: Mon–Sat, 10am–11pm EST